Shipping policy

Here you can find information about how we ship your order, delivery times and what to do if delivery is delayed.

Delivery time

Normal delivery time is 5–10 working days. Delivery times may vary between products and orders.

Stock availability, order volumes, destination and the carrier's handling can affect delivery time. Public holidays and peak periods may also lead to longer delivery times. We will let you know if a delay occurs. If an item is unavailable, we will give you an estimated dispatch date.

Shipping from Sweden

Our goods are shipped from warehouses in Sweden. Shipments are tracked and insured in transit. We remain responsible for the goods until you receive them, in accordance with the consumer rules that apply to your purchase.

Shipping options and cost

We offer standard and express delivery. Express is the option for faster delivery. The options available for your order, their costs and delivery information are shown at checkout before you complete your purchase. Check the information for the option you select.

VAT and import charges

Prices include VAT for deliveries within the EU. No additional import charges or customs duties apply to deliveries within the EU.

MINIBIRK pays VAT and customs duties for deliveries to Norway and Switzerland. For deliveries to other countries outside the EU, local taxes and import charges may apply and are payable by the customer.

We offer international delivery. Enter your address at checkout to see which delivery options are available to you.

When your parcel arrives

Our delivery partners aim to deliver to your home. If you are not at home and the parcel fits, it may be left in your letterbox. Otherwise, you will receive a notification to collect it from a collection point. Follow the information for your selected delivery method.

Delayed or damaged delivery

If your order does not arrive as expected, contact us through the contact form or at info@minibirk.com. Please include your order number if you have it and describe what has happened. We will help you check the delivery.

If delivery is delayed, you have the rights provided by the Swedish Consumer Sales Act, such as withholding payment, requiring delivery and, in some circumstances, cancelling the purchase. Your right to make a claim for a damaged or faulty item is not affected by our usual return conditions. Read more about faulty items and return shipping.